Which product do you need help with?
Each app has its own documentation and support page — setup, a full feature reference, and troubleshooting. Billing and license recovery are shared, and covered further down.
Pick a product
CSV Studio
Install and activate Pro, then every screen explained — Import, Inspect, Clean, Validate, Transform, Convert, Export, Batch, Workflows, Settings — plus the MCP server for AI agents and troubleshooting.
CSV Studio docs & support →Magpie
Install and run, the Ctrl+Shift+V overlay and hotkeys, automatic capture, clip types, pins, collections, snippets, on-paste transforms, every privacy control, retention, and troubleshooting.
Billing and license help
Purchase support
For billing issues — refunds, receipts, failed charges, VAT — reply to your Paddle order confirmation email. Paddle is the merchant of record for every CSV Studio Pro purchase and handles payment support.
Check an order →Lost your license key?
Never got the activation email, or misplaced your key? We can re-send it using the email and transaction ID from your Paddle receipt.
Recover your license →Compare Free vs. Pro
See exactly what's included in CSV Studio Free vs Pro before you buy.
View pricing →Reporting an issue
When contacting support, include your operating system, the product version shown in the app, and a short description of the issue — that's usually enough to reproduce it on our end. Product-specific troubleshooting lives on each product's docs page above.